Client Referrals

The Capital Region Furniture Bank is here to serve partner agencies and their clients by providing gently-used living room, kitchen, and bedroom sets. Below are some guidelines on how the program works:

• Case managers should complete our online client referral form by clicking here. Please note, only partnering agencies can refer clients to our services. If you would like to become a partner, please complete the form linked here.
• We will contact case managers to confirm the furniture items requested.
• Once items are selected, our team will contact the client/case manager to schedule the delivery.

Please see the following documents before referring clients: